Mobile phones top-up or reload coupons often being sold above it stated prices in many part of the Sarawak.
Ministry of Domestic Trade, Cooperatives and Consumerism (MDTCC) said it hope to curb the practice with stiffer penalties that would include jail term.
“if caught and found guilty could errant traders could face up to 3-year jail terms and fine of up to RM100,000 under the Trade Description Act 1972,” said Sibu MDTCC branch chief Balraj Singh, report The Borneo Post
Mobile phones have become a necessity among Malaysians and most preferred prepaid over postpaid services to stay connected with friends or loved ones.
MTDCC said traders that over charge customers for the reload coupon is also violating of Section 12(1)(a) of the Consumer Protection Act 1999.
It is an offence if a trader overprice or sell a reload coupon above the stated price said the Ministry as is tantamount to misleading consumers.
According to Balraj, they had acted on several cases and would not hesitate to mete out a RM50,000 compound on errant traders.
Balraj also said they could charge errant traders using the Trade Description Act 1972, which comes with stiffer punishment.
Upon conviction, offenders could be fined up to RM100,000 or sentenced to three years’ jail or both, he cautioned.
Balraj urged members of the public to lodge their complaint by calling them at 084-329202 or 335622 (Sibu), Bintulu 086 332176 or any MDTCC branches nearer to them if they noted of such activity.